Internal Comms Talk Podcast

Internal Comms Talk, a new podcast with the purpose of improving relationships between leaders and employees by bringing the human element back into internal communication. It’s time to stop talking about internal communications challenges and start focusing on achieving results! For executives, leaders, human resources managers, and communications professionals.

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How strategy clarifies communications with Rachel Miller

Rachel Miller of All Things IC joins me for this episode of Internal Comms Talk. An internationally recognized authority on internal communication, she advises professional communicators as a consultant, through training and mentoring. She is also the host of her podcast, Candid Comms.

As businesses move forward in their goals, communication can become misunderstood and cloudy. Having a communication strategy in place with goals, objectives, and responsibilities is an asset to clearly defining communication. A strategy decreases burnout, keeps the company vision evident, and helps everyone understand their roles. What are other reasons why a company should have a structured communication strategy? What happens to communications without a clear strategy in place? What are the roadblocks to overcome toward building a strategy?

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Communications in the healthcare industry

Elisabeth Wang, executive director of brand building and communications for Piedmont Healthcare in Atlanta, Georgia, joins me for this episode of Internal Comms Talk. We talk about how communications have changed over the last year, especially in healthcare, one of the most challenged and tested industries.

Organizations have been thrust into a new way of delivering communications when information changes rapidly, especially when it comes to safety and response. Companies have begun to see the value in their communications teams and employees have learned to adapt and be resilient. How has resilience shaped and strengthened communications’ teams? Why is it important for companies to routinely review their crises communications plans?  (Elisabeth’s website, Lit and Leisure)

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Asking questions to improve leadership and morale

Sophie Oberstein, author, coach, adjunct professor, and L&OD consultant, joins me for this episode of Internal Comms Talk. She is the author of “Troubleshooting for Trainers” and “10 Steps to Successful Coaching,” which we discuss in today’s episode. How do questions make leaders’ and managers’ roles easier? Leading and managing teams of various personalities presents many challenges. How do you know if your people are on the same page as you when it comes to goals and vision? Are your remote and virtual teams productive or are they showing signs of fatigue? What questions should you be asking to get the answers you need? And what questions should you avoid?

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Asking for a raise, opportunities, and more

Many people are trying to navigate a different work environment while making decisions that affect how they move forward. Caught in the middle, employees hold back asking for help. What are some ways employees can approach their manager for help? When asking for a raise or change, how can they ensure the meeting is effective? How can you have a successful conversation with your boss to help you move forward?

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Employee experience and business growth

Victoria Dew, founder and CEO of Dewpoint Communications, joins me for this episode of Internal Comms Talk. We delve into her “Insights Report: The New Rules of Employee Experience and Communications in Late 2020 and Beyond.”

Leaders need to shift their focus toward the human element to make better decisions. As the boundary between personal and professional worlds shifts, what do companies, leaders and managers have to consider to improve employee experience? What needs to be understood when it comes to the communications mediums? And what are the biggest challenges to these factors?

Leading with emotional intelligence during a pandemic

Kara Goldin, founder and CEO of Hint Inc., joins me for this episode of Internal Comms Talk. Kara’s first book, “Undaunted: Overcoming Doubts and Doubters,” was released this past October. She also hosts the podcast: The Kara Goldin Show. Leaders set the example in company culture, work atmosphere, trust and communication. Practicing emotional intelligence is a way to be effective communicators and build and strengthen loyalty within the organization. Company leaders who desire growth and impactful change need resilient, creative teams and organizations. How can leaders develop a trustful workplace environment? How does emotional intelligence help them through periods of disruption? And why is showing employees their value important to the organization?

Breaking the language barrier in communications

Today’s Internal Comms Talk episode is a conversation with Sally Helgesen, premier expert on women’s leadership; best-selling author; and international speaker, and author of, “How Women Rise: Break the 12 Habits Holding You Back from Your Next Raise, Promotion or Job.” There exists a language barrier between men and women in communications which causes us to build a wall to block success. How do we break it down? How important is it to build relationships, especially in the virtual remote working office, to effectively lead teams? And why is balance in communications essential for a leader?

Emotional intelligence and communications

Companies desire high-performing teams. Leaders and managers who communicate effectively have teams who outperform competitors and help organizations achieve their bottom line. The heart of effective communication is the ability to lead with emotional intelligence. What is emotional intelligence? How does it tie into communication? And why should company leaders desire better emotional intelligence?

Trust and the bottom line

This year has impacted the level of trust within organizations and businesses, and among leaders, managers and teams to a great degree. Covid has brought a lot of issues to light that many businesses probably didn’t realize they had. Why is trust so important? How does trust impact the bottom line? How does listening and taking risks contribute to building trust? This episode is a conversation with Ron Harvey, vice president of operations and chief operating officer of Global Core Strategies and Consulting.

Overcoming challenges in manufacturing

Communications are important within organizations. During crises, it’s more important to communicate clearly and consistently with every person. How can internal communications be managed effectively? What can leaders and management do to strengthen communications? And what challenges to onboarding new employees need to be addressed in this remote working environment? Join me for my conversation with David Zalesne, president of Owen Steel Company. We also talked about safety and culture in manufacturing in our Covid era.