Sophie Oberstein, author, coach, adjunct professor, and L&OD consultant, joins me for this episode of Internal Comms Talk. She is the author of “Troubleshooting for Trainers” and “10 Steps to Successful Coaching,” which we discuss in today’s episode. How do questions make leaders’ and managers’ roles easier? Leading and managing teams of various personalities presents many challenges. How do you know if your people are on the same page as you when it comes to goals and vision? Are your remote and virtual teams productive or are they showing signs of fatigue? What questions should you be asking to get the answers you need? And what questions should you avoid?

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