by J.M. Lacey | Feb 22, 2022 | Relationships
Many people understand that positive relationships are the key to longevity. In commercial enterprises, maintaining a solid relationship with customers and partners ensures continued success. Businesses seek growth, opportunity and income, and strive to strengthen...
by J.M. Lacey | Jan 17, 2022 | Communication tactics
As a nonprofit organization, you rely on the charitable contributions, grants and gifts from foundations and other donors. If your organization produces events specific for your fundraising and/or as a community service, your sponsors are a valuable asset in making...
by J.M. Lacey | Oct 18, 2021 | Customer relationships
As consumers of products and services, we seek to add something to our lives that will make them easier and/or more enjoyable. When companies guarantee to fulfill a need or desire, we expect them to live up to their promises. As employees and employers, our goals are...
by J.M. Lacey | Jan 6, 2021 | Podcasts
Today’s Internal Comms Talk episode is a conversation with Sally Helgesen, premier expert on women’s leadership; best-selling author; and international speaker, and author of, “How Women Rise: Break the 12 Habits Holding You Back from Your Next Raise, Promotion or...
by J.M. Lacey | Feb 25, 2020 | Customer relationships
Not long ago, I had lunch with a friend at a local restaurant. I had visited this restaurant several months earlier and was disappointed that half the items listed on the menu were unavailable. I tried several times to order something, only to be told they were “out.”...
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