by J.M. Lacey | Jul 24, 2018 | Communication tactics
There’s no question we are in a time period of information overload. People struggle to keep up with their activities, particularly at work, while they are bombarded with office chats, phone calls, meetings, email, etc. When email first appeared on the scene in 1971,...
by J.M. Lacey | Jun 11, 2018 | Communication tactics
Employees need a non-combative, relaxed atmosphere to voice their concerns or express ideas they have for making something better or safer. Many companies leave this to human resources. However, HR is not always in tune with how other departments operate. That isn’t...
by J.M. Lacey | Apr 24, 2018 | Communication tactics
Many of us, from the time we were young, were read stories. Some of those stories were powerful and often had a message that taught us values. As adults, we still applaud a good story. We likewise appreciate stories we find relatable when it stirs personal emotions...
by J.M. Lacey | Mar 12, 2018 | Communication tactics
Most of us have this in our home: the statement from a company printed on its product that “4 out of 5 dentists” use this; or a statement from the media or other sources that “1 out of 10 people” will experience this; “36 percent of people” agree with this; or...
by J.M. Lacey | Jan 16, 2018 | Communication tactics
On an interview or in every day life, what are we saying to people without speaking? Sam has been hunting for a new job and has an interview at 9 a.m. this morning. He’s prepared his responses, he’s researched the company, and he’s chosen his interview attire the day...
by J.M. Lacey | Jan 17, 2017 | Communication tactics
Are you a speaker at events? Have you been a guest speaker for a podcast? Have you delivered a speech at a seminar? How often have you been asked to return? If you are a frequent speaker, with the same events, chances are your voice is not an issue. But if you aren’t...
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